Linking China’s Premium Healthcare · Serving Global Health Needs

Breaking down language, channel and process barriers in cross-border care — making the best doctors your personal doctors.
300 Grade-A partner hospitals · 3,000+ leading experts · one-stop service across all specialties

Consult Now How It Works

One-Stop Medical Care in China

International flights · Airport pickup · Nearby hotels
Multilingual interpreters · Full medical escort
Expert matching · Hospital fast-track
Full-cycle treatment · Post-op follow-up

Home > About Us > Mission & Commitment

Mission & Commitment

Six promises, written in SLA, measured every month.

Six Promises

1 · Honest Triage

If you don't need to come to China, we will tell you.

2 · Verified Doctors

Every specialist audited; no unverified self-nominations.

3 · Transparent Pricing

Written cost estimate before you travel; no hidden fees.

4 · 24h Response

Every message and complaint answered within 24 hours.

5 · Privacy First

Medical records encrypted, never sold, only shared with your treating team.

6 · Follow-Through

180-day structured follow-up after discharge, not abandoned after payment.

Written SLA

Pre-consultation reply

Within 24 hours of record upload.

Complaint response

Acknowledged within 24h; resolved within 5 working days.

Emergency during stay

On-call advisor reachable within 15 minutes, 24/7.

Follow-up after discharge

Structured remote follow-up at 7, 30, 90 and 180 days.

What We Will Never Promise

· We never promise a cure rate or "guaranteed recovery".
· We never ask you to pay to a personal WeChat, Alipay or crypto wallet.
· We never share your records with third parties without written consent.